This post is based on a recent personal experience and deals with what I see as "fake" warranty offerings. I purchased an LGA 1155 processor for a PC build we did about 2 yrs ago. This processor has a 3 year warranty which is good well into 2020 and the processor has failed. We determine it was the cause of PC failure by installing another exact make and model process and the system issues went away. Contacted Intel support for warranty replacement. After approx 1 hr on the phone - some time spent attempting to read a 1 pt font on the chip which is part of the serial number. I had to take several pictures of the processor and attempt to enlarge the picture to make the characters readable. Once the serial number was provided to Intel support, they notified be that they did not have anymore of these processors in stock and no longer manufacturing the processor. I bet right now your scratching your head, I know I was. Through many minutes discussing the why they cannot stand behind their own warranty, they agreed to refund my payment price while the processor was "mainstream" and cost less than it does now. It has been almost a month ago I provide all of the items they requested and still have not seen the refund nor the processor.
Now to present the issues caused by the inability to provide a replacement processor.
1. Purchasing replacement processor is about 30% more due to "supply and demand" mentality
2. Warranty is really worthless since the manufacture does not replace the processor
3. Each motherboard (this is what the processor is connected to in a PC) only supports specific processors. Thus this motherboard is now scrape as well unless I want to purchase a USED processor.
4. In 2 decades, I have only seen 2 processors fail, yes both were Intel Processors
5. It took almost 2 hrs to work with Intel support that I will never get back. This time does not include troubleshooting - we make sure what the issue is before contacting the manufacture for warranty replacement.
Concerns every consumer should have
1. How good is any warranty that part cannot repaired or replace the failed product
2. Intel has had processor shortage for the last 2 yrs - has increased price for this reason
3. Many software manufactures list Intel as the only processor supported - which is not technically true since the launch of Windows XP. Logically seems Intel may be providing kick back benefits to companies to claim this.
4. While the failure rate is really pretty small even by our experience (this failure rate is based on "dead on arrival" failures not included in this number), it does suggest thousands of people can be affected.
5. Failure to stand behind warranty is not an Intel issue, it exists in many large companies.
6. Also understand, companies are also abused by consumers that make up issues to get something for free. Everyone needs to be outward focused and treat others like they want to be treated.
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